CloudRaker ("CloudRaker" or "we") attaches great importance to your privacy and is committed to the protection of your personal information. We are committed to protecting the personal information collected when you use the website CloudRaker.com (the "Website"), when you communicate with us and when we render our brand experience services and will use this information only for the purposes for which it was collected.

This privacy policy (the "Privacy Policy") addresses the collection, use and storage of personal information obtained by CloudRaker when we render our brand experience services and the personal information we obtain from or about visitors when they access or use the Website and when they communicate with us, whether it be by email, by telephone, via social media or other. By accessing the Website or by otherwise providing us with your personal information, you consent to the collection, use, disclosure and retention of your personal information under the conditions described in this Policy.

1. SCOPE AND APPLICATION

The term "Personal Information" refers to any information that, taken alone or in combination with other information, can identify an individual, for example their name, date of birth, email address and any other information that should be treated as "personal information" in accordance with applicable law.

CloudRaker reserves the right to change the terms of this Privacy Policy at any time without prior notice. The latest version of the Privacy Policy is available on the Website and its effective date is indicated in the Privacy Policy. If changes are made to the Privacy Policy that materially affect the privacy risk, you will be notified by means of a notice published on the home page of our Website or we will communicate with you to inform you of the changes, when required by law. By continuing to use the Website after the modified version of the Privacy Policy has been posted, you are accepting the changes to the policy. We recommend that you regularly review the latest version of this Privacy Policy.

This Privacy Policy is an integral part of the Terms and Conditions of Use of the Website, which governs your use of the Website.

2. WHY WE COLLECT INFORMATION

Personal information is notably collected and used for the following purposes:

• To render our brand experience services

• To enable users to access and use the Website properly

• To create and manage client relations, including as part of requests for proposals

• To process user and client requests, such as inquiries

• To allow users to apply for a posted position

• To address problems reported to us by users, particularly for troubleshooting, support, optimization, reviewing Website security breaches and restoring lost data

• To evaluate, optimize and improve the content and features of the Website

• To communicate with you regarding a request you made or your experience with our services, products or Website

• To provide you with advertising content and improve the content of our advertisements and Website so that they are more tailored and relevant to the public; for more information on this practice, please consult the section regarding Cookies

• Any other use you have authorized

We use personal information only for the purposes for which it is collected.

3. THE INFORMATION WE COLLECT

CloudRaker may collect and process different types of personal information as part of our activities, when rendering our services and when you access the Website and use it, including, as the case may be:

• Identifiable information such as your full name, date of birth or any other details on government-issued identification

• Contact details, like your postal address, email address, and phone number

• Financial information, such as billing address, banking details, or payment data

• Information about Website usage and other technical details (see Cookies section)

If, in the course of your business relationship with us, you need to provide us with personal information about third parties (for example, family members, clients, employees, etc.), you declare and acknowledge that you have obtained their consent for such communication.

4. HOW INFORMATION IS STORED AND DISCLOSED

CloudRaker stores personal information for a reasonable period of time to provide you with proper access to the Website, to render our brand experience services, to fully respond to your requests or to fulfill stated purposes, or in accordance with the law, whichever period is longer. After this period, we ensure that the personal information is destroyed to protect it from unauthorized access or disclosure.

Only authorized, relevant staff members may access the data when necessary for the performance of their service-related duties and in accordance with the purposes stated in this privacy policy.

We never disclose your personal information to anyone outside CloudRaker without your consent, except to the following third parties and only if they have implemented appropriate security safeguards:

• Our suppliers whose services have been retained to perform certain functions on our behalf (e.g., data processing, storage, job application management). We ensure these third parties have access only to necessary information and comply with applicable laws.

• Corporate transactions: Any entity resulting from a merger, corporate reorganization or change of control of CloudRaker, subject to strict confidentiality agreements.

• Legal requirements: Any public authority if required by law, or to defend our rights.

5. HYPERLINK AND THIRD PARTIES

The Website may contain links to third-party websites. By using these links, you are leaving our Website and your browsing becomes subject to the terms and privacy policies of those third parties. CloudRaker has no control over these platforms and is not liable for their practices.

6. COOKIES

We use cookies and similar technologies to enhance performance and personalize content.

• Essential Cookies: Required for the Website's operation (e.g., security, forms).

• Analytical Cookies: We use tools like Google Analytics to understand traffic and usage. You can disable Google Analytics via their browser add-on.

7. SECURITY AND STORAGE

All data is stored on servers with high-level security standards. CloudRaker uses technical and organizational measures to protect your personal information from loss, theft, or unauthorized access. However, no security mechanism is perfect, and you should be aware that there is always a risk of a security breach.

The data collected could be stored on servers located outside of Quebec. In such cases, CloudRaker takes steps to ensure that such third parties are bound by appropriate guarantees.

8. YOUR RIGHTS

You have the right to access, update and correct your personal information. You may withdraw your consent to CloudRaker’s use and storage of your personal information at any time. In such a case, however, you may no longer be able to use certain features of the Website.

9. CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Officer:

By email: privacy@cloudraker.com

By mail: CloudRaker

Attn: Privacy Officer

1300 Sherbrooke St W Suite 600

Montreal, Quebec H3G 1H9